Web Terms of Service

These Web Terms of Service (the “Terms”) cover your use of sendtunes.app and the web version of the SendTunes service. If you use the SendTunes iOS app, a separate agreement applies — see our iOS End User License Agreement.

1. Who you're agreeing with

SendTunes is operated by Tuvo Labs Limited Co (“Tuvo Labs,” “we,” “us,” or “our”), an Arizona limited liability company with offices at 2345 East Thomas Road, Ste 100 PMB 118, Phoenix, Arizona 85016, United States. You can reach us by email at support@sendtunes.app or at the address above.

These Terms form a legally binding agreement between you (whether personally or on behalf of an organization) and Tuvo Labs. By accessing or using sendtunes.app, you confirm that you have read, understood, and accepted every part of these Terms. If you do not agree, you must stop using the service immediately.

We may revise these Terms from time to time. When we do, we'll update the “Last updated” date at the top of this page. Continuing to use the service after the date a revision takes effect means you accept the updated version.

2. Eligibility

Users under the age of 18, or under the age of digital consent in their country if that age is higher, need a parent or legal guardian's permission to use SendTunes. By using the service you confirm that you meet this requirement and that you have the legal capacity to enter into this agreement — either on your own or with a parent or guardian's consent.

SendTunes is operated from the United States. If you access it from another country, you do so on your own initiative and are responsible for complying with your local laws.

3. What SendTunes does

SendTunes turns short prompts into AI-generated music. You provide lyrics, a genre, an optional mood, and an optional vocal preference; we render an audio file (the “Output”) using a machine learning model. The Output is generated on demand and is not hand-crafted or curated by us.

Because the underlying model is probabilistic, two identical prompts can produce noticeably different Outputs. We do not guarantee that any specific Output will be unique, that it will not resemble existing music, or that any particular prompt will yield a usable result.

4. Accounts

To generate a song on the web you need to sign in. You can sign in with Apple, Google, email and password, or an email magic link. You are responsible for the activity that happens under your account and for keeping your credentials confidential.

We may suspend or terminate your access if we believe you have violated these Terms or applicable law, or if your use places an undue burden on our systems.

5. Purchases, subscriptions, and payment

Web purchases on sendtunes.app are processed through a third-party payment processor. Supported payment methods (including major card networks and digital wallets) are shown at checkout. All charges are in U.S. dollars unless we explicitly tell you otherwise. Applicable sales tax or VAT is added at checkout.

If you start a paid subscription on the web, it renews automatically at the end of each monthly billing cycle at the then-current price, until you cancel. You authorize us and our payment processor to charge your payment method on that recurring basis. You can cancel a web subscription at any time from your account page; cancellation takes effect at the end of the current paid term and does not refund the current term unless required by law.

We may change subscription prices from time to time. Where the law requires advance notice, we'll send it through the email or in-product channels we have for you. If you don't want to accept a price change, you can cancel before it takes effect.

6. Usage caps

Period allowances vary by plan: Starter includes up to 150 short or full songs per month, while Pro includes up to 500 short or full songs per month. Consumable credit packs are one-time purchases that add additional song generations and can be used for short or full songs.

Unused songs do not roll over into the next billing period. A “song” means one successfully delivered Output. If a generation fails before delivery for reasons on our side, we'll do our best to make sure it doesn't count toward your cap.

These caps exist so that one user's scripted or excessive use doesn't degrade the service for everyone else. If we see usage patterns that look automated or that vastly exceed normal listening behavior, we may rate-limit, throttle, or suspend the account.

7. Ownership of your Output and commercial use

Subject to your continued compliance with these Terms and the payment of any fees due, you own the songs you generate through SendTunes. We grant you a worldwide, royalty-free, perpetual license to use, reproduce, modify, distribute, perform, and publicly display each Output, including for commercial purposes, in any media now known or later developed.

That license is subject to a few conditions:

• You may not claim that an Output was created entirely by a human or that it was endorsed by any real artist, label, or person whose name appears in the prompt.
• You are responsible for clearing any third-party rights in material you put intothe prompt — lyrics you didn't write, samples you don't own, names you don't have permission to use, and so on.
• You may not register an Output with a performance rights organization or content-ID system in a way that would block other SendTunes users from uploading or monetizing their own, independently generated, similar-sounding Output.

We retain a non-exclusive, royalty-free license to host, transmit, cache, back up, and otherwise process Outputs strictly to operate the service. We do not sell your Outputs to third parties or use them to train new models without your consent.

8. Acceptable use

SendTunes is for creating original music. You agree not to:

• Submit prompts that contain lyrics or other text you do not own or have a license to use, including verbatim or near-verbatim copyrighted lyrics from existing songs.
• Use SendTunes to impersonate a real artist, public figure, or private individual — for example, by prompting in the style of a named living artist with the intent to deceive listeners about authorship.
• Generate content that is sexually explicit, that sexualizes minors in any form, or that promotes violence, terrorism, self-harm, or hatred against a protected group.
• Use the service to harass, threaten, defame, or stalk anyone.
• Use scripts, bots, scrapers, or any automated means to access sendtunes.app, generate Outputs, create accounts, or extract content.
• Attempt to reverse engineer, decompile, or otherwise discover the source code or underlying models, except to the extent applicable law expressly permits.
• Circumvent the usage caps, rate limits, or any access controls in the service.
• Resell, sublicense, or republish the SendTunes service itself (the website, software, or generation pipeline) as a competing product.
• Use the service in any way that violates applicable U.S., state, or local law, or the law of the jurisdiction where you are located.

We may remove Output, refuse future generations, or terminate access at our discretion if we conclude that a user has violated these rules.

9. Our intellectual property

Section 7 above covers what you own (the Output). This section covers what we own. The SendTunes brand and the original work and trade secrets that make up sendtunes.app belong to Tuvo Labs Limited Co (or our licensors) and are protected by copyright, trademark, trade-secret, and other intellectual property laws worldwide.

Our intellectual property includes, without limitation:

• The names SendTunes and Tuvo Labs, the SendTunes logo, wordmark, color palette, and any associated taglines, icons, or visual identifiers (collectively, the “Marks”). We claim ownership of the SendTunes brand and the associated brand properties only — not of the underlying AI music model itself, which is provided by a third-party licensor.
• The look and feel, layout, motion design, illustrations, on-screen copy, sound effects, and overall user interface and user experience of sendtunes.app and the SendTunes iOS app (collectively, the “UI”).
• The source code, object code, APIs, server architecture, backend services, data schemas, and operational infrastructure that power SendTunes (collectively, the “Infrastructure”).
• The system prompts, prompt templates, style libraries, genre/mood taxonomies, model selection logic, lyric scaffolds, generation parameters, and any other instructions or tuning we use to direct the underlying AI model (collectively, the “Prompt System”). The Prompt System is a trade secret of Tuvo Labs.
• All documentation, marketing copy, blog posts, social content, and other written or audiovisual material we publish under the SendTunes brand.

Nothing in these Terms grants you any license or right in the Marks, the UI, the Infrastructure, or the Prompt System, by implication, estoppel, or otherwise. Without our prior written permission, you agree that you will not:

• Copy, reproduce, mirror, screenshot for redistribution, or otherwise duplicate any material portion of the UI, the Marks, or our published materials, whether for a competing product, a portfolio piece, a tutorial, or any other purpose.
• Reverse engineer, decompile, disassemble, scrape, probe, or attempt to derive the source code, architecture, API contracts, Prompt System, or model-selection logic of the Infrastructure.
• Extract, retain, store, log, cache, or republish any portion of the Prompt System or any internal instructions returned by our service, including by prompting the AI to reveal them, intercepting network traffic, or inspecting client code. Any such material that you do come across must be deleted immediately and may not be shared with third parties.
• Use the Marks, the UI, or any confusingly similar branding in your own product, app icon, social handles, domain names, ad creative, or metadata, in a way that suggests endorsement by, affiliation with, or origin from SendTunes or Tuvo Labs.
• Train, fine-tune, or evaluate any machine learning model on the UI, the Prompt System, Outputs taken from other users, or any other Tuvo Labs proprietary material.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices on the website, the service, or Output metadata.

All rights not expressly granted in these Terms are reserved to Tuvo Labs and its licensors. We will enforce our intellectual property rights to the fullest extent permitted by law, including by seeking injunctive relief, statutory damages, and attorneys' fees.

10. Third-party services

SendTunes relies on third-party providers to function — including, without limitation, providers for AI model rendering, authentication, storage, billing, and hosting. Their actions can affect the availability and behavior of the service. We are not responsible for outages, errors, or content that originates with those providers, and your use of their services through SendTunes is also subject to their own terms.

11. DMCA and copyright complaints

If you believe an Output hosted on SendTunes infringes your copyright, send a notice to support@sendtunes.app with the subject line “DMCA Notice” and include:

• Your physical or electronic signature.
• Identification of the copyrighted work you claim is infringed.
• The URL or other identifier of the allegedly infringing Output on SendTunes.
• Your contact information (email, phone, mailing address).
• A statement, under penalty of perjury, that you have a good-faith belief the use is not authorized, that the information in your notice is accurate, and that you are the rights holder or authorized to act on the rights holder's behalf.

We will respond to valid notices and may remove or disable access to the material in question. Repeat infringers will have their access terminated.

12. Disclaimers

The service and all Output are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Tuvo Labs disclaims all warranties, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from a course of dealing or trade usage. We do not warrant that Output will be original, that it will be free of resemblance to existing works, or that the service will be uninterrupted, secure, or error-free.

13. Limitation of liability

To the fullest extent permitted by law, Tuvo Labs and its directors, officers, employees, contractors, and agents will not be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, loss of data, or loss of goodwill, arising out of or relating to your use of the service or any Output, even if we have been advised of the possibility of such damages. Our total aggregate liability arising out of or relating to these Terms or the service will not exceed the greater of (a) the amount you paid to us for the service in the three months before the event giving rise to liability, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow these limits, so portions of this section may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Tuvo Labs and its affiliates and personnel from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (a) your use of the service, (b) your breach of these Terms, (c) your violation of a third party's rights, including intellectual property or privacy rights, or (d) any prompt you submit or Output you publish or distribute. We reserve the right to take over the defense of any matter you are required to indemnify, at your expense, and you agree to cooperate with that defense.

15. Governing law and dispute resolution

These Terms and any dispute arising out of or relating to them or the service are governed by the laws of the State of Arizona and the federal laws of the United States, without regard to conflict-of-laws principles. Subject to the arbitration clause below, the state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction.

Informal resolution first.Before either of us starts a formal proceeding, we'll try to resolve the matter in good faith for at least sixty (60) days after written notice from one party to the other.

Binding arbitration. Any dispute that the two of us cannot resolve informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in Phoenix, Arizona, in English, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

No class actions. Each of us may bring claims only in our individual capacity, not as a plaintiff or class member in any purported class, collective, or representative action.

Exceptions. Either party may bring an action in a court of competent jurisdiction (i) to enforce or protect intellectual property rights or (ii) to seek temporary injunctive relief.

16. Termination

These Terms remain in effect while you use SendTunes. We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law. You can stop using the service at any time and, if you have a paid subscription, cancel it from your account page. Sections that by their nature should survive termination (including IP, indemnification, disclaimers, and limitation of liability) will continue to apply after these Terms end.

17. California users

California residents may report unresolved complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

18. Electronic communications

By using SendTunes you consent to receive communications from us electronically — through email, in-product messages, and on the website — and you agree that such electronic communications, agreements, and notices satisfy any legal requirement that they be in writing or signed.

19. General

These Terms, along with any policies referenced here, are the entire agreement between you and Tuvo Labs about the web version of SendTunes and supersede any prior agreements on the same subject. If a court finds any provision unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

20. Contact

Questions about these Terms? Get in touch:

Tuvo Labs Limited Co
2345 East Thomas Road, Ste 100 PMB 118
Phoenix, Arizona 85016
United States
support@sendtunes.app